Our products are made with the highest quality materials to ensure your pet’s safety and comfort. With these materials, you can trust that our products will withstand even the toughest of conditions, keeping your beloved pet safe and comfortable on every adventure.
At Truelove, we take quality control very seriously. All of our products undergo a rigorous 100% full inspection process to ensure they meet our high standards. Additionally, we conduct special tests to ensure the safety of our customers, such as our car safety harnesses which have passed the crash test under Federal Motor Vehicle Safety Standard (FMVSS) 213 in a USA lab. We’re proud to be one of the few companies in the world who can design a car safety harness that meets FMVSS 213 standards.
We recommend measuring your pet's chest girth and referring to our sizing chart. You can find the chart on the product page or contact our customer service team for assistance.
Our reflective material is designed to be durable and long-lasting. However, over time, it may begin to fade with frequent exposure to sunlight and washing. To maintain the reflective properties, we recommend hand-washing or using a gentle cycle in the washing machine.
Our harnesses are designed for dogs and cats of various sizes and breeds. However, we recommend checking the product specifications and sizing chart to ensure the harness is suitable for your pet's size and weight.
Yes, our harnesses are designed to withstand outdoor activities and adventures. However, we recommend checking the product specifications and ensuring a proper fit before using the harness for high-intensity activities.
While our harness is made with durable materials, it is not designed to be chew-proof. It's important to supervise your pet when they are wearing the harness and to store it out of reach when not in use.
Curious about how our products look in real life? Check out our collection of customer-submitted photos featuring their furry friends sporting Truelove Pet products. Get inspired and see how our gear can enhance your pet’s life!
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